Last updated: 13/10/2023
Mercer I Mettl evaluates the security and privacy practices of sub-processors whom it wishes to contract, to ensure that they align with its information security and privacy standards. Additionally, it also executes appropriate data protection agreements to maintain adequate safeguards.
Mercer I Mettl currently engages several sub-processors to perform services.
Vendor | Function | Location |
Amazon Internet Services Private Limited | Cloud hosting | India |
Awign Enterprises Private Limited | Implementation and professional services | India |
Exotel Techcom Private Limited | Communication and operations | India |
Ibentos LLP | Implementation and professional services | India |
JotForm | Implementation and professional services | India |
Institute of Software Development and Training | Implementation and professional services | India |
IJ Bemus Private Limited | Implementation and professional services | India |
Maparound Solution | Implementation and professional services | India |
Saber Technologies Pvt Ltd | Implementation and professional services | India |
Sai Educare Private Limited | Implementation and professional services | India |
Scope Testing Services Private Limited | Implementation and professional services | India |
Testpan India Private Limited | Implementation and professional services | India |
TollFreeForwarding.com | Communication and operations | USA |
Customers may raise an objection/concern for using a new sub-processor by notifying Mercer I Mettl via email, within ten (10) business days upon notification, pursuant to which Mercer I Mettl will reach out to you to discuss the concern and way forward.
Vendor | Function | Location |
Globiva Services Private Limited | Communication and operations | India |
Requesting more information about a subprocessor
Please send an email at #Mettl_Privacy_mettl@mercer.com to receive more information on a subprocessor about its role for Mercer | Mettl and its security controls, including third-party security reports or certifications.
Objecting to a sub-processor
A customer can object to a subprocessor by emailing at #Mettl_Privacy_mettl@mercer.com after reviewing information related to a particular subprocessor obtained through the above link.
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