FAQ (Online Examination) Webinar

Mettl supports a wide range of question types.

Knowledge-based Questions

Knowledge-based questions analyze the candidate’s ability to learn and remember facts, terminologies, and any other details without the need to understand the concept. There are seven categories of knowledge-based questions:

1. Multiple Choice Questions (True or False, etc.)

2. Checkbox Questions (MCA, etc.)

3. Short Answer Questions (one word or few words, etc.)

4. Fill in the blanks Questions (single or multiple blanks, etc.)

5. Long answer type questions (essays, equations, freehand graphs, etc.)

6. Upload type questions (.docx, .pdf, .png, .zip, etc.)

7. Diagram type questions (flowchart, clipart, UML, etc.)

Application-based Questions

Application-based questions enable candidates to apply their learning to a real-life problem or situation, different from the one intended at the time of learning. They can be divided into 10 categories:

1. Code snippet questions (C++, Java, PHP, etc.)

2. App development questions (C, C#, C++, Java)

3. Database-query questions (Oracle, SQL, etc.)

4. Frontend coding question (HTML, CSS, JS, jQuery, etc.)

5. Case study question (business simulations)

6. Typing simulator (typing speed, accuracy, etc.)

7. RStudio question (R Simulator, etc.)

8. Mean stack question (Mongo, Express, Angular, etc.)

9. Audio recording question (record the candidate’s audio)

10. Video recording question (record the candidate’s video)

Mettl Examine allows you to create your own test and questions, bulk upload questions, or use questions from Mercer | Mettl’s rich repository. Candidates can undertake simple to complex formulae writing, math equations, calculus, integration, differentiation, trigonometry, matrices, chemical notation and equations as well.

Mercer | Mettl’s Examine supports exams on all devices.

Low-stakes Exams- Quiz and mid-lesson tests that need low security and can smoothly run on mobile, laptop, desktop, iPad or tablet.

Medium-stakes Exams- Mid-semester exams need more security and hence require proctoring. It is suggested to take the exam on a laptop or desktop.

High-stakes Exams- End-semester and competitive exams are high fidelity tests. It is recommended candidates take the test on a laptop or desktop.

The minimum upload speed required for:

Webcam proctored test- 512 kbps

Non-webcam test - 256 kbps

You can check Internet speed on the following sites:

1. bandwidthplace.com

2. www.speedtest.net

Note: Please ensure there are no restrictions for Mettl Test on the network, as there are some blocks in the office network or laptop. We can assist you in getting this done via your IT admin team.

Mettl has conducted 100,000 proctored assessments in a day. Examinations can be further scaled based on the requirement.

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Yes, integration is possible.

Custom Integration- Mettl has REST APIs that can be used to integrate with any of your existing systems. Additionally, deep integration enables custom workflows

Out of the box Integrations - We can integrate our examination platform with your existing LMS.

1. For LTI compliant LMSs like Canvas, Moodle, D2L, edX, Blackboard, and others (250+ LMSs), we can integrate within minutes via configuration-based integration.

2. For Non-LTI compliant LMSs, we can integrate our platform within a week through simple APIs.

Yes, the system is compatible with Windows/Android/iOS software. We suggest conducting low-stakes tests on mobile phones and high-stakes tests on desktops/laptops.

Yes, it is possible. Our operations team can help you achieve the same.

Yes, camera and microphone permissions are mandatory for the commencement of the test.

Yes, we support 26+ foreign languages and 13+ regional languages.

Voice/audio recording is available in an audio-type response collection.

Mettl webcam-based proctored test is supported on Windows OS, Linux OS and Mac OS.

Click Here for more information.

We support the following browsers:

Browser	For a proctored test	For a non-proctored test
Chrome version	63 and above	>20 (32.0.1700.76 is not supported)
Firefox version	52 and above	11 and above
Safari version	12 and above	4 and above

Exams for subjects requiring explanatory answers are supported in our long answer-type question format and are graded by examiners.

Mercer | Mettl’s examination platform allows students to draw graphs, complex formulae, diagrams and equations.

Examiners can create their questionnaires in an excel file and bulk upload them on our examination platform.

Explanatory answers are evaluated manually by examiners.

We can integrate Mettl Secure Browser with your existing LMS.

Yes, we have worked with Jordan Hospital, Jordan, for their admissions to the Two-Year Fellowship Program.

Specific sites can be whitelisted upon prior information before the commencement of the examination process.

Mettl supports SAML 2.0 based SP Initiated SSO at the candidate and the admin level.

Mercer | Mettl provides insightful reports that contain individual and group-level analysis.

Candidates can upload upto three files per question, with each file not exceeding 30MB. The platform supports file types, such as doc, .docx, .pdf, .xls, .ppt, .png, .jpg, .txt, .zip, .rar, etc.

It is possible if the files are uploaded, else APIs are available for moving data from one system to the other.

Yes, reports, presentations and assignments are supported in the Upload Type questions.

A prerequisite of the exam is that students have to enable proctoring on their devices. They have to accept sharing their screen, video, and audio. If either one of them is not working, then it is at the institute’s discretion whether it would let them take the exam.

Our AI is capable of detecting other devices, such as a smartphone. Once the students use it to take an image on the computer, it will be flagged by our AI and reflected in their integrity score.

The Mettl Examine platform enables you to upload questions of different types in one go.

You can also bulk questions onto the platform. After uploading the questions, you can set-up the exam by integrating the examination platform with your existing Learning Management System and configure the results.

setup exam

Creating and Adding Questions

bulk upload

Bulk Uploading

After uploading the candidate data, you can select time-slots, send test invitations and follow-up emails to the students.

invite test taker

We can enable such a setting via the platform. However, a high-stakes examination is not recommended because the answer is being written outside Mercer | Mettl's proprietary test window, where all checks and balances for a secure test are built.

Auto-grading is available for MCQs and coding simulators.

The grading logic can be set-up when you create a test. Marks can be allotted to each question. The option of negative marking is also available. Long answers and upload type questions which are not auto-graded can be manually evaluated. The total score, section-wise scores, and individual question-level scores are available in reports.

Customizable Candidate and Group-level Reports include:

1. Question-wise performance

2. Section-wise performance

3. Score distribution according to the difficulty level of the question

4. System generated inferences according to the candidate's score

5. Analysis of applicant strengths and weaknesses for an individual report

6. System generated inferences according to group scores

The exam will start from the point where the candidate left with the remaining time and same question page.

Test-takers do not lose time if there is a connectivity issue. There is a configurable setting where you can allow students to resume low-stakes tests on their own and high-stakes tests can be permission-based as per your requirements.

No, students are not allowed to take screenshots of the test and copy/paste when giving the test on a standard browser. In the case of Mettl Secure Browser (MSB), all right-click menu options, function keys, and keyboard shortcuts are disabled.

With the enabling of browsing tolerance, candidates are not allowed to navigate to any other website. We can also define a limit for browsing tolerance. Upon reaching that limit, the candidate's test will be finished automatically. Additionally, we can use MSB to provide the candidate with a lockdown environment which does not allow screen minimization and navigation. The access to search engines and social media accounts is barred inside the MSB, The MSB terminates all browsers and other operating websites upon its launch.

Navigation Warning

The Mettl Secure Browser disables all external ports, restricting the candidate from connecting any second screen. Also, the browser kills all the screen sharing softwares and websites, thus restricting the candidate from sharing the test window.

The Mettl Secure Browser does not allow test-takers to move out of the test window before the test is concluded. It also restricts students from opening any unauthorized website or accessing any blacklisted software/third party applications.

MSB also shuts down all active applications, such as other browsers and cheating tools.

Mettl's AI-based proctoring solution provides 95% accuracy in detecting any instances of cheating.

Auto Proctoring

Our AI-based proctoring monitors the candidate’s live webcam feed, auto-flags a variety of cases like detecting a smartphone, another person in the background, or the absence of the candidate. It generates a score that defines the credibility of the test.

Auto Proctoring

Live Proctoring

A human invigilator supervises the exam remotely via webcam in live proctoring. It comes with the functionality of pausing, resuming, or halting the test in real-time if needed. The proctor can communicate with the students through a chat window if they wish to seek clarification on any undesired activity. The proctor can also raise flags. Live proctoring comes with all the features of auto proctoring.

Live Proctoring

Our Email, ID and OTP-based multi-factor candidate authentication eliminates chances of impersonation.

Students need to click their picture, furnish an identity proof and share registration details.

The proctors, available round the clock, verify the photo IDs against the registration details to attest if the candidates are bonafide.

Yes, we can add the proctoring technology(Mettl Proctoring as a Service) to your platform via:

1. LTI-based integration in minutes with 250+ LTI-compliant platforms like Canvas, Moodle, D2L, edX, Blackboard, and others.

2. Deep Integration with other non-LTI compliant systems within a week, with the option of adding custom workflows.

If your platform is LTI compliant, integration can be done in a matter of minutes. However, for non-LTI compliant platforms, deep integration may take up to a week.

Our AI is trained to pick up 18 dynamic digressions, including a distracted eye movement.

In such a scenario, respective institutes and universities can issue a disclaimer about the number of times a student is allowed to log back onto the system. If done repeatedly, the management has the authority to terminate the exam for the concerned student. The test can only be resumed after special permission is obtained from the relevant authority.

The physical location of test-takers does not matter in virtual examinations where online invigilators monitor candidates.
The maximum proctor-candidate ratio suggested for:
i) high-stakes exams- 1:5 or 1:10
ii) low-stakes exams- 1:50

The proctor has the option of pausing the test and asking the respective candidate to show their rough sheets if they have any apprehensions. The entire session is also recorded for viewing at a later time.

Our advanced AI-based proctoring identifies and flags 18+ digressions, including a distracted candidate, another person on the screen, or the presence of a gadget.

As soon as the candidate clicks on the test link, they are sent a system-generated OTP on their email id for authorization, in addition to being asked to:

-Enter the details of registration
-Click a picture of themselves
-Click an image of their ID proof

Mercer | Mettl’s proctors are available 24x7 to verify the photo ID against the registration details and validate the candidate’s legitimacy.

The 3-point authentication begins with an OTP that the candidates receive on their emails/phones. The process mandates the test-taker to click their live picture using a webcam and furnish ID proof. Our proctors verify the details, thus eliminating any chances of impersonation.

Our AI is capable of detecting other devices, such as a smartphone. Once the students use it to take an image on the computer, it will be flagged by our AI and reflected in their integrity score.

FAQs - Online Examination

Features of the Exam Platform

Setting up the exam

Grading and Evaluation

Exam Taking Experience for Students

Cheating Prevention